Terms & Conditions

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using SoundWave, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on SoundWave's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on SoundWave's website
  • Remove any copyright or other proprietary notations from the materials

3. Ticket Purchase Terms

When purchasing tickets through SoundWave:

  • All sales are final unless otherwise stated
  • Tickets are non-transferable unless explicitly allowed by the event organizer
  • Refunds are available only for cancelled events or as specified in our refund policy
  • You are responsible for ensuring the accuracy of your purchase information
  • Service fees are non-refundable except in cases of event cancellation

4. Refund Policy

Refunds are available for cancelled events. Refund requests must be submitted within 48 hours of purchase for events more than 7 days away. Refunds are processed within 5-7 business days to the original payment method.

5. Event Cancellation

In the event of cancellation, postponement, or rescheduling by the event organizer, SoundWave will notify ticket holders via email. Refunds will be processed automatically for cancelled events.

6. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

7. Prohibited Conduct

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the website
  • Interfere with or disrupt the service or servers
  • Resell tickets for commercial purposes without authorization
  • Use automated systems to purchase tickets

8. Intellectual Property

All content on SoundWave, including but not limited to text, graphics, logos, images, and software, is the property of SoundWave and is protected by copyright and other intellectual property laws.

9. Limitation of Liability

SoundWave shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

10. Changes to Terms

SoundWave reserves the right to modify these terms at any time. Your continued use of the service after any changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: legal@soundwave.com
Phone: +1 (555) 123-4567
Address: 123 Music Street, New York, NY 10001

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